Rently Care
Deposit-free
Renting
We take care of all the necessary steps and paperwork to ensure a smooth move-in experience for you. Getting a new place has never been that fast. Pay a monthly subscription and we handle deposit payment, inventory management, and dispute handling. It's all included.
A full-suite Rental service
Rently Care takes care of the entire process, from paperwork to negotiation. The goal is to streamline the entire process to make it more convenient for tenants and provide less strain on cash flows.
Discover Properties
How it works
Step 1
Submit your application through our app or website, providing the past 3 months’ payslips, bank statements and your signed tenancy agreement.
Step 2
Upon your approval, your subscription will be automatically activated once the deposit has been disbursed to the landlord.
Step 3
Maintain your property by using the Rently app’s inventory feature to document your current move-in state, minimising possible disputes in the future.
Reduce disputes with landlords
Disputes between landlords and tenants can often be resolved informally between the people involved. However, Rently Care helps to deal with disputes in residential tenancies. Any disputes will be handled between Rently and the landlord, not you.
Advantages you get
Reduction of high additional financial burden
Saves time with a seamless and secure rental process
Minimise disputes for peace of mind
Answering all your questions
Don't hesitate to reach out if you need anything!
Thank you for your interest in Rently Care!
Simply sign up for an account with Singpass, and proceed to apply for Rently Care from the banner you see on the front page.
You will be required to fill up an application form in the app itself that should take you between 5 and 10 minutes.
Applications are only formally processed once you have found an apartment and uploaded your tenancy agreement (plus other documents).
After which, depending on the quality of your documents, approvals can take anywhere from 1 to 3 working days.
In the application form, you are required to indicate when your deposit will be due.
Based on this date, after your application is approved with your documents verified, we will proceed to make the payment on the date indicated.
Note that delays in your application approval might affect the timely payment of this deposit, so do ensure that your documents are properly uploaded for expedited verification.
Once the deposit has been paid out by our team, you should receive a notification in your Rently app that we have done so. A deposit confirmation slip will also be uploaded as part of your application documents in the app, which should appear shortly after the deposit is paid out.
Absolutely! Our questionnaire will ask if you've found a place already or not. If you have not, you will go through a pre-approval process where you may provide an estimate of when you intend to start renting. Once you have found a place and obtained your tenancy agreement, you may then proceed with a formal application with us.
Plus, Rently also allows you to discover properties available for rent (and are eligible for Rently Care!), so you should download the app and sign up to check out our available properties.
For mid-lease transfers, please contact our support team at +65 6232 6651 for us to assist you better. Our operating hours are between 9am and 6pm, Mondays to Fridays only.
No, you will not make any payments until you formally apply with all required documents: your tenancy agreement, payslips, bank statements and work pass documents (if applicable), add a credit card in our payment system, sign the service agreement, and are approved by our Rently Care officers after reviewing your application.
Pre-approvals only provide an estimated quotation for your reference, should you proceed with a formal application with us.
To maximise your benefits with Rently Care, do ensure that you use our inventory tracking system on the app to log the condition of the furniture, or any defects (including photos) to prevent potential disputes with your landlord.
No, Rently's service is not a loan. We provide a service that pays the security deposit required by landlords on behalf of tenants. This is a facilitative service aimed at easing the initial financial burden for tenants when securing a lease.
As a tenant, you are responsible for any damages that occur during your tenancy, excluding normal wear and tear.
If damages are present, you would need to cover the cost of repairs, which could include the forfeiture of your security deposit paid by Rently.
In the event of a dispute where the landlord is withholding the security deposit unfairly, Rently will step in to handle the dispute on your behalf.
Our service includes support in dispute resolution to ensure that the security deposit is managed fairly according to the terms of the lease agreement.
If Rently pays your security deposit, you would be required to abide by the terms set forth in your agreement with us. This typically includes repaying Rently for the security deposit in instances where it's justified, such as when there's damage to the property.
Should your landlord withhold your security deposit at the end of your tenancy for reasons deemed justifiable, such as property damage beyond normal wear and tear, you are required to reimburse Rently for the amount paid out on your behalf.
Conversely, if the withholding of the deposit is not justified, Rently will engage in dispute resolution proceedings to recover the deposit.
For commercial leases, you may contact our Rently Care support team at +65 6232 6651 between 9am and 6pm, Mondays to Fridays only.
You may contact our Rently Care support team at +65 6232 6651 between 9am and 6pm, Mondays to Fridays only.
Rent Easy with rently
Rently Care takes care of the entire process, from paperwork to negotiation. The goal is to streamline the entire process to make it more convenient for tenants and provide less strain on cash flows.
